Course Overview:
The ISO 9001 QMS Lead Auditor course is a comprehensive training program designed to equip participants with the knowledge and skills necessary to conduct audits of quality management systems (QMS) in accordance with the requirements of ISO 9001. This course is designed for experienced auditors who wish to develop their skills in leading audit teams and conducting audits of QMS.
Learning Objectives:
Upon completing this course, participants will be able to:
- Understand the principles and requirements of ISO 900.
- Identify the key elements of a QMS and how they interact.
- Plan and prepare for an audit.
- Conduct an audit according to the ISO 19011 standard.
- Report on audit findings and results.
- Identify and address non-conformities.
- Apply auditing techniques and best practices.
Course Outline:
Day 1: Introduction to ISO 9001 and QMS Auditing
- Introduction to ISO 9001: principles, requirements, and benefits.
- Overview of QMS auditing: objectives, scope, and responsibilities.
- Group discussion: understanding the importance of QMS auditing.
- Review of ISO 19011:2018 – Guidelines for auditing management systems
- Introduction to auditing principles and techniques
- Group exercise: identifying non-conformities
Day 2: Planning and Preparation for Audits
- Planning and preparation for audits: scope, objectives, and timelines.
- Audit program development: planning, scheduling, and resource allocation.
- Group discussion: case studies on planning and preparing for audits.
- Documentation review: understanding audit criteria and procedures.
- Audit team management: roles, responsibilities, and communication.
- Group exercise: planning a mock audit.
Day 3: Conducting Audits
- Conducting audits: observing audit activities, questioning techniques, and note-taking.
- Identifying non-conformities: types, causes, and effects.
- Group discussion: case studies on conducting audits.
- Auditing documentation: records, reports, and certifications.
- Interviewing auditees: techniques, tips, and best practices.
- Group exercise: conducting a mock audit.
Day 4: Reporting and Follow-up
- Reporting audit findings: formats, contents, and delivery.
- Follow-up activities: reporting non-conformities, corrective actions, and closure.
- Group discussion: case studies on reporting and follow-up activities.
- Review of audit reports: formats, contents, and delivery.
- Best practices in auditing: continuous improvement opportunities.
- Final group exercise: conducting a mock audit report.
Prerequisites:
- Participants should have a good understanding of environmental management systems and auditing principles.
- Prior experience in auditing or environmental management is desirable but not required.
- Completion of a basic auditor training course is recommended but not mandatory.
Assessment:
- Participants will be assessed through a combination of written exams, group discussions, and practical exercises.
- A final exam will be held at the end of the course.
Certification:
- Upon successful completion of the course, participants will be awarded a certificate as a certified ISO 9001 QMS Lead Auditor.
- The certificate is valid for three years from the date of issuance.
